Why does my Epson printer keeps going offline ? Epson printers always have offline problems .There may be a problem with the printer itself. Make sure the printer is turned on and connected to your computer via Wi-Fi or a cable. Look for a small piece of paper or ink and make sure the lid is not open and the paper is not jammed. If you restart your printer once it’ll take time but once you start running it will be okay for a few hours.